Our minimum order quantity for bulk custom dinnerware typically starts at 100 pieces. This ensures that we can maintain the quality and consistency of the products. For larger orders, we offer tiered pricing with discounts, making it more cost-effective for you.

The lead time for bulk custom orders is generally 6-8 weeks, depending on the complexity of the design and the size of the order. We aim to deliver your custom dinnerware within this timeframe while ensuring the highest quality standards.

Our payment terms are flexible and can be tailored to meet your needs. Typically, we require a 50% deposit upon order confirmation and the remaining 50% upon completion before shipping. We accept various payment methods, including bank transfers, credit cards, and other secure payment options.

We stand behind the quality of our products and offer a warranty against manufacturing defects. If you receive any defective items, we will promptly replace them or offer a refund. Our customer service team is always available to assist you with any issues you may encounter.

Yes, we can provide samples of the custom dinnerware before you place a bulk order. This allows you to review the quality, design, and finish of the products. There may be a nominal fee for sample production and shipping, which can be credited towards your bulk order upon confirmation.

Quality is our top priority. We use high-quality materials and employ skilled artisans for production. Each piece undergoes a thorough quality inspection process, including checks for durability, consistency, and design accuracy. We also comply with all relevant health and safety regulations to ensure our products are food-safe.

Yes, we offer international shipping for bulk orders. We work with reliable shipping partners to ensure timely and safe delivery of your custom dinnerware. Shipping costs are calculated based on the destination and order size, and we handle all customs documentation to streamline the process.

Absolutely! Our design team is here to assist you throughout the process. We will work closely with you to understand your vision and create designs that meet your specifications. We provide mock-ups and samples to ensure the final product is exactly what you envisioned.